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The Decision Framework I Use to Select AI Models for Enterprise Clients
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The Decision Framework I Use to Select AI Models for Enterprise Clients

After evaluating hundreds of AI models across dozens of use cases, I've developed a systematic approach to model selection that removes the guesswork.

C

Charles Kim

Conversational AI Lead at HelloFresh

14 min readJan 18, 20269.9k views
Model Selection
Framework
Enterprise
Evaluation

"Which model should we use?"

I get asked this question at least once a day. And the honest answer is: it depends. But that's not helpful, so let me give you the framework I actually use.

Decision Framework
Systematic model selection beats intuition every time.

The Four Dimensions of Model Selection

Every model decision comes down to four factors:

1. Capability Match

Does the model have the skills your task requires?

2. Cost Economics

What's the total cost of ownership?

ModelInput ($/1M tokens)Output ($/1M tokens)Typical Monthly Cost*
Claude Opus 4$15$75$12,000
Claude Sonnet 4$3$15$2,400
GPT-4o$5$15$3,200
Gemini 1.5 Pro$3.50$10.50$2,100
Mistral Large$4$12$2,500

*Based on 100k requests/month, 1k tokens in, 500 tokens out

3. Operational Requirements

Can you actually run this in production?

  • Latency requirements - Real-time vs. batch
  • Uptime SLAs - 99.9% vs. best effort
  • Data residency - Where can data go?
  • Compliance - SOC 2, HIPAA, etc.

4. Strategic Fit

Longer-term considerations:

  • Vendor lock-in risk - How portable is your implementation?
  • Model roadmap - Where is the provider heading?
  • Support quality - Who helps when things break?

The Selection Process

Here's my step-by-step approach:

Step 1: Define Success Criteria

Before looking at any model, write down your must-haves, nice-to-haves, and budget constraints.

Step 2: Create a Test Suite

Build a representative evaluation set with examples from each category of tasks you need to handle.

Step 3: Run Comparative Evaluation

This is where ModelMix shines. Run the same inputs through multiple models:

Model Comparison
Side-by-side comparison reveals capabilities that benchmarks miss.

Step 4: Score and Decide

Use a weighted scoring matrix to make the final decision.

Common Mistakes to Avoid

Mistake 1: Benchmark Worship

Public benchmarks are directionally useful but don't reflect your specific use case. Always test on your own data.

Mistake 2: Ignoring Variance

A model that scores 90% average but has high variance might be worse than one that scores 85% consistently.

Mistake 3: Optimizing for Today

The model landscape changes fast. Build for flexibility by abstracting the model layer.

Video: Model Selection in Practice

*Watch me evaluate models for a real client use case*

Quick Decision Guide

When you need a fast answer:

If you need...Consider first...
Best reasoningClaude Opus 4
Best valueClaude Sonnet 4
Fastest responsesGemini Flash
Best visionGPT-4o
Longest contextGemini 1.5 Pro
Open weightsMistral Large
Lowest costClaude Haiku 3.5

But remember: always validate for your specific use case.

The ModelMix Workflow

Here's how I use ModelMix for model selection:

  1. Input my evaluation prompts - One by one or in batch
  2. Select candidate models - Usually 3-4 finalists
  3. Compare outputs side-by-side - Quality, style, accuracy
  4. Export results - For documentation and stakeholder review
  5. Iterate - Refine prompts, retest edge cases

This process takes hours, not weeks. And the decision is data-driven, not gut-driven.

*What factors do you prioritize in model selection? Let me know on Twitter.*

C

Charles Kim

Conversational AI Lead at HelloFresh

Charles Kim brings 20+ years of technology experience to the AI space. Currently leading conversational AI initiatives at HelloFresh, he's passionate about vibe coding and generative AI—especially its broad applications across modalities. From enterprise systems to cutting-edge AI tools, Charles explores how technology can transform the way we work and create.

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